Natalie,
I just wanted to take the opportunity to say how great it has been working with you and how much that we all love our new kitchen and the additional units and shelving in the Living Room.
I have to say I did not appreciate how stressful having a new kitchen installed would be, but your support, guidance and management has made it so much easier.
The service you offer is very unique to other kitchen companies and I just wanted to capture those which I felt made my experience with your company distinctive.
- Creativity
- Attention to detail
- Passionate about each and every project
- Making the customer and experience special
- Excellent communication skills
- Having a network of excellent contractors that you can pull upon if required. I found this beneficial as not only did you manage the kitchen, you gave guidance on the other work I was doing.
- Being available at all time for any issues, concerns or just to listen.
- You don’t just offer a 9-5 service
- On design you will get whatever samples are required to the extent of offering guidance on paint colours and delivering samples to me
- I know that now the kitchen is finished and I am still renovating the rest of the house you will always be there to support with design etc. if needed
It has been a pleasure to work with you and your team and may I take this opportunity to wish you every success for the future.
Anita Bryenton