Read our client and partner feedback from our completed projects.
PHIL & GINA
Grid Thirteen is truly an exceptional company in that the design service, execution and after-sales service is absolutely second to none. After having consulted other kitchen design companies, Grid Thirteen was definitely superlative. Since this was our first large renovation project, we were quite anxious about ensuring the design and building work went smoothly but the team at Grid Thirteen put us at complete ease. We very much enjoyed working with Rebecca as she was able to understand what we were looking for but also drew from her own design expertise to come up with a kitchen which totally exceeded our expectations. Richard who fitted our kitchen was exceptionally meticulous - he really took the care and attention that such a high-end product deserves. We finally have the kitchen of our dreams, overall, Natalie's team at Grid Thirteen did an incredible job and we most definitely wouldn't hesitate to recommend them.
MR & MRS APPELL
When we started planning the project for our new home, we visited a large number of kitchen showrooms before making our final decision. That being said when we went into Grid 13 we knew immediately that not only we were impressed with the product but also that we could work with both Natalie and her team. Without doubt they have proven expertise in designing kitchens and nothing was too much trouble during the extensive planning process of not only our kitchens and utility but also our master bedroom suite. We are delighted with all the Siemens and Miele appliances recommended and installed by them and of course the Quooker hot and cold tap which we believe is a ‘must have’ in every kitchen. We have now moved into our new home and have been equally impressed with Natalie’s after sales service. Nothing has been too much trouble for her and her team including the fact that because of delays on the building works she had to store all of our goods for an extended period of time. In conclusion, thanks to all at Grid 13 - we certainly made the right decision in using you for our new home.
We would highly recommend Grid Thirteen. Rebecca was amazing! She really took the time to understand what was important to us and designed an open plan kitchen and dining room that would work for us as a family. The final design was even better than we imagined in our vision for the space and we were particularly pleased with how the original period features of the house were not only incorporated into the design but also showcased. From start to finish, the customer service and communication was excellent and I would not hesitate to work with Grid Thirteen on future projects.
MR & MRS HOUGH
The team at Grid Thirteen have been a pleasure to work with on our project. They have created a fabulous Kitchen and media wall for us in our new contemporary home. They all have a real flair for design, which enhances spaces beyond belief. The use of high quality materials, their persistence to get everything right and forward thinking has resulted in the creation of a timeless environment in our kitchen and snug area. Nothing was too much trouble, we really enjoyed our experience working with them and have no hesitation in recommending their services. Well done Grid Thirteen.
I love working with Natalie and her team at Grid Thirteen. My clients are usually home owners whom I guide to the finishes for their personal space or developers for whom I specify all the finishes and fit out of whatever residential accommodation is being built. The team at Grid Thirteen is professional and well organised with a great flair for design and they work with a superior product range. I really appreciate the high quality CGI'S and very detailed plans and specification they produce so that my clients know exactly what they can expect. When installation time arrives a clear and accurate timetable is produced and worked to so that we can plan our programme around the installation with accuracy. Kitchen design is such a specific skill that when I am doing a whole house scheme or even a whole development it makes life so much easier to know that the kitchen and utility rooms are well catered for and I am now looking forward to the bedroom range which is going to be added to Grid Thirteen‘s product portfolio this year.
Having previously worked with Grid Thirteen on a number of projects they were the obvious choice for collaborating with again. From the first initial site meeting with my client to the handing over of the completed kitchen - the entire process was handled with professionalism and to the time frames required - every member of the team was a pleasure to work with. The project included the whole redesign of an existing kitchen which simply didn't work. The kitchen was re-sited at the opposite end of the large open plan area and what a brilliant suggestion this was. My client couldn't be happier and I look forward to working again with Grid Thirteen in the future. Thank you Natalie and the whole team.
I was having a family room added to my kitchen and was opening the space to make it open plan, so it all flowed through, from the kitchen, to the family room and in to the dining room. I decided to change my kitchen from a classic painted kitchen with an AGA to a contemporary style. I decided to use Ben Huckerby for the interiors, who I have used in the past. When I visited his showroom in Leeds, in the entrance was a Siematic kitchen display, which Grid Thirteen had designed and installed, it looked amazing, with a wow factor. I had looked at a few other kitchen showrooms but this had the wow…!! Ben arranged for me to have a meeting with Natalie in their fabulous showroom on Street Lane, Leeds. Natalie went through my wish list and a design was put together. From our first meeting, Natalie was very professional and very helpful with choice etc. We worked closely with Ben and put this amazing colour scheme together to compliment the kitchen. Once the designs were ready, I visited the showroom for my presentation and was shown my kitchen in 3D on the television screen, it looked amazing. The kitchen arrived and Richard and his team of fitters fitted the kitchen in a couple of days, they were fantastic, they came back to adjust a couple of things, with no hesitation. Natalie even came one morning to cook a meal in my steam oven, to show me how easy it was to operate. It’s an amazing working kitchen that flows and looks the part too, I would recommend Natalie and her team from Grid Thirteen every time.
JAKE HINCHCLIFFE - ORANGE DESIGN
I have worked with the team at Grid Thirteen for a number of years and they have delivered beautifully crafted kitchens on a number of high-end residential developments and homes. The process from start to finish, from concept design, technical work and on-site execution is faultless. The designs they produce are fully bespoke, and fresh but also always exceed our clients brief and expectations. At Orange Design Studio, we're a residential architectural practice, I can truly say Grid Thirteen is an outfit we can rely on and trust time after time.
I have worked with Natalie and Grid Thirteen for close to 10 years. Most recently Grid Thirteen were my chosen kitchen supplier for our flag-ship development in Mirfield. I purposely selected a high-end brand to complement our product and reinforce our commitment to quality and design. Natalie did not disappoint, the designs that we received were fantastic, the level of presentation that my clients received was also excellent. Partnering with Grid Thirteen was a huge success and I would not hesitate to recommend them. I was very pleased with the results but more importantly, my clients are more so.
MR & MRS SANDERSON
The experience of designing and installing our kitchen was a pleasure from start to finish. Natalie’s expertise and patience ensured that we got the kitchen of our dreams – she guided us through the choices and variations, making it really easy for us to create a space we would love. Our kitchen is beautifully designed and perfect in every way, functional and practical, everything is to hand and exactly where it should be, but it also looks absolutely stunning! We are truly delighted with the way our new space looks and feels and we just can’t wait to use it to entertain family and friends over the Christmas period. The installation was also so easy and straightforward, the guys just got on with the job and nothing was too much trouble. From the Project Manager Dan, and the installers, Richard, Mick and Matthew, everyone was a pleasure to have in our home – Dan even put together our new dining chairs for us! The Grid thirteen team are a joy to work with and deliver absolute quality in design, product and service and we can’t recommend them highly enough
MR & MRS SHARE
To Natalie, Thank you so much for your time, care and attention to detail when designing and fitting our new gorgeous breakfast bar and splashback. We absolutely love it and appreciate all your help. With love, Debbie & David
MR & MRS TEALE
One of the final pieces in the renovation of our home was to choose the Kitchen, the look, feel, ergonomics and practicality had to work. There are a multitude of suppliers providing excellent products, but finding a company who offered the right products and expertise proved more difficult until we found Grid Thirteen. Tony took our vision, listened to what we wanted and provided a number of design ideas, which didn’t just include the kitchen furniture and appliances he had some great input into the room details that enhanced the overall design. On a practical note they were sympathetic to our budget constraints, were always quick to respond and provided very skilled installers. I would have no reservations in recommending Grid Thirteen to anyone, I would positively encourage it!
MR & MRS S
Grid Thirteen were from design to installation very professional and fabulous to deal with and I would highly recommend them. We are more than happy with the design and quality of our stunning kitchen and media wall that was integral to the whole project. The aftercare and full day of demonstrations of the ovens with Tony and Natalie was very much appreciated, thank you!
These guys helped designed my dream kitchen, from brain storming the design brief with Tony, all the way through to the install, there service was top class, and what you expect from a company that works with world class leading brands. Their showroom alone is worth a visit !
I was initially interested in using Grid Thirteen for the design, supply and fitting of my kitchen. Upon discussing the plans for my house with Tony, his level of knowledge and creative ideas lead me to use Grid Thirteen for also all the bedrooms and study area. The SieMatic build quality in the kitchen is fantastic as are also the Jesse fitted wardrobes. A great experience from start to finish.
MR & MRS BYRNES
Dear Natalie, We just wanted to let you know how delighted we are with our new kitchen, we absolutely love it! We waited such a long time to replace our kitchen so we knew that we wanted the best design team and a quality brand that could help us design our dream kitchen that will stand the test of time but worried that our budget would limit us to the high street kitchen company. However, a friend recommended Grid Thirteen who said that you can work with any budget but warned us once I came to the showroom you wouldn’t need to look anywhere else! My friend was right. After meeting with Natalie I knew from the outset that with her knowledge and vision that I was going to get the perfect kitchen for our family. We didn’t have a pile of magazines with ideas circled, I just explained what type of cook I am (very messy), the type of gatherings we have and how we wanted a space to work as a hub for cooking, socialising, homework, chilling out and dining. Natalie and Rebecca presented us with two ideas both of which took us by surprise as it was using the space so more efficiently than we had imagined. The idea’s you came up with dramatically improved the way in which the space is used. Design, planning and choosing our finishes was easy because the design team were so knowledgeable about the products and could answer any questions or queries we had. I trusted their design choices and the ideas for decoration to compliment the kitchen was spot on. The fitting was painless and went ahead without a hitch; the standard of fitting is another level! The quality of the kitchen speaks for itself and it didn’t take us long to get to grips with the 'techy' appliances – we love them. We got the kitchen of our dreams and a kitchen that works like a dream. We have no hesitation in recommending Grid Thirteen to friends. The Byrnes Family
I’ve worked with Grid Thirteen for almost 2 years now and it has been nothing short of an absolute pleasure dealing with Grid Thirteen. Natalie and teams passion for kitchens & interiors is evident from the offset, coupled with their experience, attention to detail and professionalism makes this one of the North’s top locations for luxury interior design. It has to be noted the team also do great work and fundraising events for charities and worthy causes, not often seen in busy businesses such as this. I’d recommend anyone to visit Grid Thirteen if you’re looking to update your home to the finest standard, no doubt you’ll be met with their trademark warm welcome and warm beverage.
MR & MRS WESTON
After a considerable amount of research, we approached Grid Thirteen to design the kitchen in our new house as we felt the existing cluttered and gloomy arrangement didn’t really suit our needs. We received a warm welcome from Tony at the show room which was a great start to the process and once the measurements were taken we were invited back to the showroom to view the designs. We were really impressed with the designs as Tony had taken on board our thoughts and designed the kitchen layout accordingly. Furthermore, he had created some great ideas for a coffered ceiling with recessed lighting to add some interest to the high ceiling. Also, after some demonstrations in the showroom we felt the Quooker boiling water tap and concealed Bora extractor made them a must have, both from a design and practicality point of view. With regard to the installation itself, we required the entire job to be project managed and to be completed as swiftly as possible which the team carried out successfully. The fitter was highly skilled and paid great attention to detail ensuring everything was to the highest standard. In closing, we are delighted with the finished product and would highly recommend the team at Grid Grid Thirteen.
On parking outside, kerb appeal drew me into the showroom, on entering it felt more akin to walking into an amazing home. I was greeted by a wonderful smell of home baking and freshly brewed coffee. The showroom was pristine, designed zones with all accessories perfectly placed, every detail considered. Tony was so hospitable, more like meeting an old friend, his experienced product knowledge shared with a passion. It was an absolute pleasure to spend time, become a client and be inspired with endless possibilities. I absolutely love my Gaggenau appliances. Grid Thirteen is 'one of the best'.
I would thoroughly recommend Natalie and the team at Grid Thirteen. Natalie took the time to listen to what we wanted and came up with 2 designs. Once we decided on our favourite, we spent time in the spectacular showroom where she talked us through various options to make the very best of our space. She has an exceptional eye for detail and design and we look forward to the kitchen being installed next month. We were advised on everything down to the detail of lighting and decor and this is so reassuring when you don’t yourself have that level of expertise!
YUNIS & SHAZINA
A testament to a great service – GRID THIRTEEN Without a doubt the kitchen is the hub to a home. Well it is to me. Designing the kitchen was the most important part of putting my new home together. Like most of us I knew what I wanted in terms of making it an inviting space, an area my children would enjoy an area which was relaxing, creative and where I knew I would spend the majority of my time. The kitchen was part of my big project in building my new home. I had shopped around and met lots of different designers – I knew early on that SieMatic was the make I wanted as it is without a doubt an amazing product – getting the right person to help me create my vision was the part I needed the most. Natalie was a fantastic person to work with. Why? Because she got my vision and understood how the things that matter to me could be created. Her approachable style, down to earth, realistic and most importantly her attention to detail made me buy both my kitchens from Grid Thirteen (I’ve got a spice kitchen too)! Behind any good leader is a good team and this speaks volumes in the staff that support the work of Grid Thirteen. Having built a house and worked with every trade made me realise how important service is. The service we received was second to none. The kitchen arrived and installed as promised. The fitters were efficient and reliable. The space that has been created is for me all I ever wanted and more. I don’t think I could have done this without the input from Natalie and her team. Cooking and entertaining no longer will be a chore. I can imagine wanting to spend all my time in kitchen! Thank you to Natalie and all her team at Grid Thirteen, you will always be highly recommended by me and my family.
MR & MRS PASCAUD
We were extremely impressed from start to finish with Natalie and team at Grid Thirteen. Expert design, layout, timing and installation which was detailed out in every meeting to ensure seamless completion. Our SieMatic kitchen looks fantastic along side our dining table (from Grid Thirteen) with complimentary matching Spekva wood. Additionally we had entrance storage units/drawers designed by Natalie that again compliments the open areas so well. All finishes are to an extremely high standard which is obvious throughout. Everyone that as seen our new kitchen/entrance are exceptionally impressed. Natalie and team worked meticulously with our Interior Design team to ensure that all finishes worked perfectly. We would highly recommend Grid Thirteen, they are an extremely professional, welcoming and friendly team.
We asked Tony at Grid Thirteen to design our new kitchen prior to getting extension plans drawn up and are we glad we did. Tony’s design not only showed us what we could do in the kitchen but helped us visualise and plan the entire extension and garage conversion. The design showed he had listened to the needs of our family and he had thought of a layout we had not even considered. The planning service offered by Grid Thirteen designers is an absolute must before involving architects as it gives you a clear vision of what you want and helps you convey this to the architects. I would highly recommend Grid Thirteen and look forward to them installing the kitchen once the extension starts later this year.
I’ve had the pleasure working/supporting this company ever since it first opened. Their professional approach and attention to the finer detail is a true testament to their ability. Definitely recommend visiting Natalie and the team of designers at Grid Thirteen, to see all the premium products on display, and experience the friendly atmosphere once you walk through the doors.
MR & MRS WILSON
Having felt slightly hesitant asking Grid Thirteen to design a utility room rather than a whole kitchen – my initial concerns were very soon alleviated. Both Tony and Natalie have taken the up most care to produce a utility room which meets the excellent standards of the SieMatic kitchens. The design was innovative and contemporary and we were absolutely delighted with the result. From our initial contact to completion, Grid Thirteen has exceeded our high expectations and I look forward to working with them again with regard to future bedroom designs. I would have no hesitation in recommending them to future clients due to their design ability, professionalism and care.
MR & MRS HORSFIELD
We are delighted with our SieMatic kitchen and found all aspects of working with Grid Thirteen a pleasure. The showroom is aesthetically welcoming but personalised and comfortable. Our initial visit made obvious the range of products and styles available and Natalie understood that I had ideas in mind and then facilitated finding the perfect units, splash-backs and work surfaces. As quite a large family, we struggled for space in our old kitchen. I had a large dining room that I loved and would never have thought that I could be persuaded to swap the spaces around in favour of a larger kitchen. Natalie’s designs and the high quality virtual images made it clear to us that her vision for our kitchen was the right choice. One of the aspects that we were most pleased with was the quality of builders, electricians, plumbers and kitchen fitters recommended to us. Without exception, they were highly skilled and professional; well-mannered and tidy. Any unavoidable hitches in the process were dealt with straight away and with the minimum amount of fuss. The kitchen fitted seamlessly into a large room; the MDF frames are perfectly fitted and ensure that the room looks finished and contrasts the modern style of the kitchen with the traditional features of the room which we so desperately wanted to retain. The units are sturdy but elegant and some of the smaller details such as the plug sockets and cupboard space utilisation are useful and space-economic. The Siemens appliances are quiet and work brilliantly; I certainly expected to find the transition to an induction hob more challenging after cooking exclusively on an AGA for twelve years! The site was left tidy but the included cleaning service afterwards was thorough and like all the work, organised at the time we needed it. I recommend SieMatic kitchens and specifically Grid Thirteen without reservation; a beautiful kitchen and a great experience.
MR & MRS DOYLE
We have carried out an extensive renovation and extension project at our new home to create an open plan family room, kitchen and dining room. Natalie visited site before any work had commenced and we chatted through our ideas and how we wanted to utilise the space. At our follow up meeting Natalie brought our vision to life with her amazing graphic images and we knew immediately that she had created our dream kitchen. Natalie not only has an eye for designing kitchens she also has a fabulous creative flair for interior design which helped us greatly with our dining room. Working closely with our architect and builder Natalie and her team brought her images to life. Natalie and Tony’s attention to detail was exceptional and can be seen in every element of our kitchen. The open plan space creates a real feeling of togetherness whether spending time with the children or enjoying dinner with friends.
MR & MRS BIRCHALL
Dear Natalie, I am writing to you to say a big Thank You for all the help and support we received from you during what could have been a stressful time having our new kitchen. From the first contact we had with you we were re-assured that we had come to the right place as you were extremely helpful and nothing was too much trouble. Time was spent with us during the design stage, taking on board our Ideas and offering suggestions as to how we could achieve our dream kitchen. Updating and amending the drawings many times until I finally made my mind up! Throughout the whole process we were kept informed of cost, delivery, installation dates and timescales and the kitchen was completed within the agreed timescale. The attention to detail from start to finish was remarkable and I was particularly impressed with how meticulous both you and Gary were. The customer service was just as high a standard as the quality of the product themselves and I even got my new kitchen professionally cleaned for me which felt a real treat !! We absolutely love our kitchen and it is everything we hoped it would be so once again – thank You. Yours gratefully, Mr and Mrs Paul Birchall
MR & MRS R
Dear Natalie, Thank you for the flowers and champagne – marking the culmination of a very successful and well-managed project. We now have our dream kitchen, and we would like to compliment and thank you personally and all members of your team, for your knowledge, focus, attention to detail and customer rapport. Not only are the Siematic kitchen units and Miele appliances excellent and completely in line with out expectations, but the standard of fitting and finish would be hard to better. Based on our experience with Grid Thirteen, we will be delighted to recommend your products and services to others, contemplating a similar installation. Best regards and our good wishes for a happy and successful new year!
MR & MRS JACKSON
When we first walked in to Grid Thirteen we had no intention of buying a kitchen. We had found a kitchen elsewhere and had been deliberating for a good few weeks between two as one was bespoke and the other a German-made kitchen. Both were top quality kitchens and we had finally decided on that day to go with the bespoke. My husband persuaded me to go into Grid Thirteen ‘just to have a look’ and I finally agreed thinking I may get some ideas. From the moment we entered the showroom Natalie and Tony were extremely friendly and welcoming mixed with a soft sell approach. I explained we had already chosen a kitchen and wasn’t sure why we were there at all! However, Siematic speaks for itself and the showroom was very enticing. We clicked straight away, I could tell Natalie was on my wavelength, having similar taste and I knew, after only a few minutes, I could work well with her. It was Friday afternoon and within minutes I found myself telling Natalie what our budget was and she offered to come up the next morning to measure up and give us a plan and price with no obligation. She arrived bang on time at 9am on Saturday morning. By Monday morning she emailed us a price and plan and both my husband and I knew we were sold on it, there was no deliberation like we had over the other two. We had agreed the order by Tuesday afternoon! We were renovating the whole downstairs of our house and subsequently gave her the study (also Siematic) and the lounge to do (a media unit). We put our utmost trust in Natalie and she didn’t let us down. She runs everything with military precision and expects the same back in return so everything turns up on the day it is supposed to. It wasn’t an easy job for her as she was having to deal with our own building contractors, plumbers, electrician etc. she more or less co-ordinated everyone and they didn’t know what had hit them! We are only two months living with our new kitchen and every morning I come down and still feel a glow as I walk in to my beautiful room. I would not hesitate to recommend Natalie, Tony and Grid Thirteen to anyone looking for a well-designed, top quality kitchen, in fact I already have. Thanks you guys, it has been a thoroughly enjoyable experience and we have loved working with you.
MR & MRS JACOBS
We called at the showroom in Leeds purely by chance and were delighted to meet Natalie. We absolutely loved the kitchens in the showroom and gave her a budget which she managed to work with. We had a window of 6 weeks for the kitchen to be fitted which again she stuck to. We had a lot of other work done at the same time and as we made a snag list we realised there wasn’t one for the fabulous kitchen she designed and installed. It is a first class service, a great kitchen and we would highly recommend Grid Thirteen to anyone, anywhere in the Country. Should the need arise we would be excited to work with Natalie again. Her ideas are amazing and not just for kitchens.
MR & MRS BROOKE
Having planned our new build project with our architect over several months, once planning permission was granted we started to consider the kitchen layout. Our kitchen is an integral part of a large open plan space – essentially the hub of the home, a place to cook, relax, eat & entertain, therefore the design had to have meticulous attention to detail to create this multi-functional space. As the builder of the house, I know first-hand how well things have to be planned, in particular the importance of the schedule of works and communications. Natalie did not let us down at all, the kitchen along with the excellent fitter turned up exactly when we had planned. We worked well with Natalie’s and pulled her expertise together with our ideas, which worked perfectly to create a fantastic kitchen and informal dining space. Natalie’s knowledge and recommendations for the Miele appliances were invaluable, as the appliances really are such an important element within the kitchen. Having lived with our Miele ‘M’ touch appliances we really can say they are perfect. We have kept in touch with Natalie and become good friends since our kitchen was installed, we would recommend Natalie and the Grid Thirteen team to anybody looking for a new kitchen.
MR & MRS SWARBRIGG
When it came to buying a new kitchen we really had no idea what the fundamental differences were in the products we were looking at. We had established that most of the German kitchens were going to offer us the quality we were looking for but beyond that, what really were the differences between all these manufacturers? Then we met Natalie. She had the most unbelievable product knowledge in comparison to any of the other designers we met. She listened to our wish list and gave us solutions to all the frustrations we had had with our previous kitchen. Her design skills, visualisation of space and ability to make every inch of the kitchen a working, functional space were utterly invaluable. When you are spending such a large chunk of money in a single room in your house you have to completely trust your designer and that trust we had in Natalie never wavered. Any problems were dealt with immediately and in the end we were absolutely delighted with our kitchen. We felt confident that we were spending only what we needed to spend to get our kitchen as we wanted it and were not pressurised to buy gimmicky extras that we didn’t need The follow up care and attention were second to none. Nothing was ever too much trouble for Natalie and she was a presence on site up until the very end of the project. She is constantly mindful (even 18 months after installation) of any events at the showroom that may be of interest to us and still invites us to cookery demonstrations, product demos and much more We can’t thank Natalie enough for all her hard work. She is such a thoroughly lovely person and so very good at what she does!
MR & MRS WALLIS
Having had chance to live with our fabulous kitchen for a little while now I’ve got to say we’re as excited as ever to spend time in it. We still get a great kick out of watching people’s reactions when they see it for the first time! Its design compliments the space perfectly and Natalie’s experience, expertise and advice have ensured it’s every bit as functional as it is beautiful. Thanks Natalie.
We came across the Grid Thirteen studio last year and were pleased to see that the high level of premium furniture and appliances were matched with incredible product knowledge. After the in depth design consultation stage we instructed Grid Thirteen to install an entertainment bank into our existing kitchen. When faced with construction challenges, they were dealt with a pragmatic & professional view. The standout quality of this company was the ‘can do’ attitude at all times, the relentless nature of the team to ensure the required standard was achieved was quite extraordinary. We are absolutely delighted with the attention to design detail, quality of product, installation & outstanding customer service and can confidently recommend Grid Thirteen.
MR & MRS MASHEDER
We are so delighted with our finished kitchen and as result, we would highly recommend Grid Thirteen. From the start we knew that Natalie would apply the attention to detail that we required and possessed the design ideas that would create a fantastic kitchen. Natalie has been hands on throughout the project and has gone above and beyond to make sure everything is 100% perfect. Thank you for creating the kitchen we imagined!
MR & MRS DYSON
We are absolutely delighted with our kitchen, designed, built and overseen by Grid Thirteen. From the moment we first entered the door, we knew that the quality of the kitchen was far superior to any others we had looked at. What we didn’t know, but soon discovered, was that Natalie and her team also offered a very enjoyable customer experience, exciting creative design, top quality of care and impeccable attention to detail. We were particularly impressed that Natalie came to visit us very early on to discuss the space, and we felt that she really listened to us and designed a kitchen with us (and our particular family needs and wishes) in mind. She made site visits throughout the project and always made time for us if we popped in to the shop. We felt very, very looked after (still do!) and have no doubts whatsoever as to the value and quality we have received. It goes without saying that we would highly recommend Grid Thirteen to others!
MR & MRS PHELAN
We approached a number of kitchen companies when we were looking to extend and renew the kitchen at our last property. Thankfully, one of these was Natalie’s previous company. Natalie came and met us and listened to our ideas about what we wanted and offered fabulous advice about what would work best and additional features that we would never have thought of. The designs that Natalie presented to us were exactly what we were looking for and more and we therefore had no hesitation in asking her to go ahead. The whole process was a delight and Natalie ensured we were happy at every stage and with all the various trades involved. The final result was fantastic and much of this was down to Natalie’s care and attention to detail coupled with her amazing flair for design We would highly recommend Natalie and Grid Thirteen to anyone considering a home transformation…first class in every way!
MR & MRS STROUD
Dear Natalie, I just wanted to let you know how completely delighted we are with our Siematic kitchen. Everything has turned out even better than we had imagined. The finishes and layout are stunning and the Siemens appliances are great, in particular the steam oven ! It was really great working with you again, you are professional,friendly, patient and talented with great ideas. Your team worked hard to deliver a beautiful finish. We wish you continued success at Grid Thirteen, we are sure you will go from strength to strength! Kind Regards, Laura and Robert Stroud Ilkley
MR & MRS STANGER
My whole experience of Grid Thirteen and Natalie in particular has been incredible. Everything from the presentation of the concept to the final clean down of the countertops was an absolute testimony to the personal, professional and friendly service you come to expect from Natalie and the team! I only wish my house was big enough to warrant a second kitchen!! Thank you.
MR & MRS HENSON
From the moment we met Natalie we knew that she was going to be the perfect person to work with. We had a dream of our ideal working kitchen and we had been planning this for approximately a year. With the help of Natalie Fry we were able to achieve exactly what we wanted. Natalie’s eye for detail was amazing and although we had our own ideas Natalie was able to make suggestions and give advice on things which immensely improved the final result. Natalie was a pleasure to work with, she never lost sight of the fact it was our kitchen in our design. Everybody comments on how wonderful our kitchen looks and we credit Natalie with this. The flow of the kitchen is brilliant and perfect for a busy family life, but it still looks every bit as contemporary as we wanted, with a huge wow factor. Andrea & Andrew Henson
MR & MRS COLMAN
We recently completed a full house renovation and we now have a fabulous new kitchen. It looks absolutely stunning, the layout works perfectly and we are very pleased with all the appliances. Natalie was extremely easy to work with, she listened to us but was also very proactive with suggested layouts. Natalie gave us excellent advice throughout the design and fitting, paid a lot of attention to detail and has a very positive attitude. David & Hannah Colman
Natalie, I just wanted to take the opportunity to say how great it has been working with you and how much that we all love our new kitchen and the additional units and shelving in the Living Room. I have to say I did not appreciate how stressful having a new kitchen installed would be, but your support, guidance and management has made it so much easier. The service you offer is very unique to other kitchen companies and I just wanted to capture those which I felt made my experience with your company distinctive. - Creativity - Attention to detail - Passionate about each and every project - Making the customer and experience special - Excellent communication skills - Having a network of excellent contractors that you can pull upon if required. I found this beneficial as not only did you manage the kitchen, you gave guidance on the other work I was doing. - Being available at all time for any issues, concerns or just to listen. - You don’t just offer a 9-5 service - On design you will get whatever samples are required to the extent of offering guidance on paint colours and delivering samples to me - I know that now the kitchen is finished and I am still renovating the rest of the house you will always be there to support with design etc. if needed It has been a pleasure to work with you and your team and may I take this opportunity to wish you every success for the future. Anita Bryenton
I have now had my lovely kitchen for over a year and am delighted with it. Natalie Fry advised me at every stage of the proceedings and her experience and flair for design were crucial to the entire project. As well as looking good, it is incredibly functional and easy to keep clean and has been much admired. Maura Ellis, Leeds.
MR & MRS WILDE
As a family of five, with a large extended family, we wanted a stunning but timeless kitchen to contrast and complement our grade two listed property. We needed an intuitive space that was easy to work and socialise in without compromising on the design aesthetic. The ultra-thin quatrz work tops and aluminium finishes really make an impression. Nat really invested time to deeply understand our brief and shared her vision for our dream kitchen. The end result is amazingly easy to keep clean and to live with. She made excellent suggestions for the appliances and these have transformed our enjoyment of using the kitchen, in particular the pyrolitic oven, coffee machine, Franke hot tap and warming drawers. Nat’s foresight and attention to detail in the design of our kitchen has made the space incredibly functional whilst aesthetically stylish. It has totally transformed our large but uninspiring kitchen into a truly stunning space. She even helped us get the lighting design and drop ceiling right too to complete the look! Nat’s relaxed yet professional approach was different to the other companies we considered working with in that her designs were unique, personal to our needs and she consistently exceeded our expectations. Nat’s attention to detail did not end with the design process, she took the time to visit our home to oversee the install to ensure every design detail was fulfilled and that we were completely happy. Furthermore, Nat’s after sales service was faultless. Sapphire & Andy Wilde
Natalie fitted us a fantastic kitchen with design and practicality and the wow factor! It was on time and on budget and by far the best person we’ve ever had to do work in our home, with flair, enthusiasm and great to work with. She has exceptional project managing skills and is always at the end of the phone. Natalie is very professional and instils confidence with everybody who comes in contact with her. I have no doubt I will do business with her in the future! Mr G. York
I have known Natalie for around 10 years since doing my first kitchen and after moving a couple of times Natalie has now done three kitchens in total, all of which have been amazing. After doing my first kitchen I found her so down to earth, honest and very calm which is crucial with a kitchen project, this is the reason that I have always followed her. Everyone who comes to my new home is amazed by my beautiful kitchen which really does have the wow factor that I asked for. Natalie knows exactly what works for me and knows how to deliver a kitchen with style and class. I would highly recommend Natalie, and would be confident to say that clients would not be disappointed with the design, installation or exceptional customer service. Michelle Shaw Leeds