Your Experience

Our approach is to work closely with you offering a personalised service from concept to

realisation, the design team and project co-ordinator will expertly and professionally guide you through your project, delivering a beautiful and functional space that is a true reflection of your personality connecting clients with their home.



Come and meet the team at the studio, tell us about your upcoming project over a coffee, we’ll talk you through the stunning displays, latest furniture concepts, world leading appliance brands and cutting-edge technology available.

​We all live different lives which is why a thorough design brief is a critical part of our process, we take the time to fully understand the lifestyle of our clients, it helps us to gain a clear understanding of your requirements to ensure that each project is tailored to suit your individual needs.

The design brief ensures that important design issues, timescales and budgets are both considered and understood at this stage providing a vital point of reference.

Design presentation

Inspired by your brief the design team have been busy building a vision of your project, here your project concept will be presented, this will include accurate scaled drawings, elevations, rendered visuals and mood boards with suggested finishing touches.

You will be guided through your bespoke design scheme and the offering of beautiful material options hand chosen to suit your individual style.

A detailed specification and comprehensive quote will be prepared for you to take away with you for consideration

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Follow up meeting

Let’s get down to the detail... following concept presentation feedback we progress to the stage of refining layout detail, material selection running through the final scheme with you.

Technical drawings are finalised, approved and released for bespoke manufacture.

You're in safe hands

We understand a large project can be daunting, we are here with you every step of the way.

Our project management liaise with the design team and product technical department on a daily basis to ensure that our client’s requirements are understood and delivered.

We provide a turnkey service, co-ordinating all associated trades and works, you will receive updates throughout your project, ensuring the completion is on time and on budget.

Our exceptionally skilled team of installers are highly experienced in working with our premium range of products, delivering standards of excellence without compromise.



We know how important it is to trust the people you have in your home, all of our installers are vetted and fully insured to work on your project, we operate a clean site policy and adhere to the latest health and safety guidelines, on completion a 2 year workmanship guarantee will be in place in addition to product guarantees.


We’re not quite finished yet…

We want you to enjoy your new space, a professional clean will be carried out as a finishing touch for you on completion, we will also be on hand to go through your appliances and products including care and maintenance, leaving you with your Grid Thirteen completion pack.

We check in with you a couple of weeks after completion to make sure your new project is still meeting your expectations and at this point, we can also offer a finishing touches plan, detailing internal accessories compatible with your furniture specification.

As a valued Grid Thirteen client you will be invited to regular cookery events in the studio, this is a great opportunity to catch up with the team and for us to hear all about how you are enjoying your latest project.

Our award-winning customer care is at the core of our business; we have a reputation for excellence in service and we pride ourselves on building long standing relationships with our clients.

Visit our testimonials page to see for yourself…

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Do you have a project to discuss with us?

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