Our approach is to work closely with you offering a personalised service from concept to realisation, the design team and project co-ordinator will expertly and professionally guide you through your project, delivering a beautiful and functional space that is a true reflection of your personality connecting clients with their home.
Come and meet the team at the studio, tell us about your upcoming project over a coffee, we’ll talk you through the stunning displays, latest furniture concepts, world leading appliance brands and cutting-edge technology available.
We all live different lives which is why a thorough design brief is a critical part of our process, we take the time to fully understand the lifestyle of our clients, it helps us to gain a clear understanding of your requirements to ensure that each project is tailored to suit your individual needs.
The design brief ensures that important design issues, timescales and budgets are both considered and understood at this stage providing a vital point of reference.
Inspired by your brief the design team have been busy building a vision of your project, here your project concept will be presented, this will include accurate scaled drawings, elevations, rendered visuals and mood boards with suggested finishing touches.
You will be guided through your bespoke design scheme and the offering of beautiful material options hand chosen to suit your individual style.
A detailed specification and comprehensive quote will be prepared for you to take away with you for consideration
FOLLOW UP MEETING
Let’s get down to the detail... following concept presentation feedback we progress to the stage of refining layout detail, material selection running through the final scheme with you.
Technical drawings are finalised, approved and released for bespoke manufacture.
WHAT OUR CLIENTS SAY
"Natalie and Rebecca presented us with two ideas both of which took us by surprise as it was using the space so more efficiently than we had imagined. The idea’s you came up with dramatically improved the way in which the space is used.
Design, planning and choosing our finishes was easy because the design team were so knowledgeable about the products and could answer any questions or queries we had"
YOU'RE IN SAFE HANDS
We understand a large project can be daunting, we are here with you every step of the way.
Our project management liaise with the design team and product technical department on a daily basis to ensure that our client’s requirements are understood and delivered.
We provide a turnkey service, co-ordinating all associated trades and works, you will receive updates throughout your project, ensuring the completion is on time and on budget.
Our exceptionally skilled team of installers are highly experienced in working with our premium range of products, delivering standards of excellence without compromise.
We know how important it is to trust the people you have in your home, all of our installers are vetted and fully insured to work on your project, we operate a clean site policy and adhere to the latest health and safety guidelines, on completion a 2 year workmanship guarantee will be in place in addition to product guarantees.
We’re not quite finished yet…
We want you to enjoy your new space, a professional clean will be carried out as a finishing touch for you on completion, we will also be on hand to go through your appliances and products including care and maintenance, leaving you with your Grid Thirteen completion pack.
We check in with you a couple of weeks after completion to make sure your new project is still meeting your expectations and at this point, we can also offer a finishing touches plan, detailing internal accessories compatible with your furniture specification.
As a valued Grid Thirteen client you will be invited to regular cookery events in the studio, this is a great opportunity to catch up with the team and for us to hear all about how you are enjoying your latest project.
Our award-winning customer care is at the core of our business; we have a reputation for excellence in service and we pride ourselves on building long standing relationships with our clients.
Visit our testimonials page to see for yourself…
WHAT OUR CLIENTS SAY
"My whole experience of Grid Thirteen and Natalie in particular has been incredible. Everything from the presentation of the concept to the final clean down of the countertops was an absolute testimony to the personal, professional and friendly service you come to expect from Natalie and the team! I only wish my house was big enough to warrant a second kitchen!! Thank you"
Hand selected to perfectly suit your project…
Having worked together with you throughout the design process, the design team fully understand your unique sense of style and will work with you to deliver a space just as individual as you, to complete the final scheme.
Our finishing touches range include flooring, lighting, dining tables sets, occasional chairs, high performance worktop appliances, tableware and home accessories, if you can’t see what you like, let us know so that we can research and product source for you…